Privacy Policy
We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it's protected, and what rights you have over your personal information.
We collect two types of information when you interact with our website or enroll in our programs:
| Type | What We Collect | How It's Collected |
|---|---|---|
| Personal Information | Name, surname, email address, phone number, and, for tutoring and college advising, the student's grade level and program interests | Submitted through online enrollment forms, event registrations, or booking requests |
| Non-Personal Information | IP address, browser type, device type, pages visited, time on site, and the ad or link that brought you to our site | Automatically collected via cookies and the analytics and advertising tools listed in Section 6 |
Your data is used solely for the purposes listed below. We do not use it for anything else without your explicit consent.
- To process course enrollments, event registrations, and tutoring service bookings.
- To communicate with you regarding your enrollment, session schedule, event access links, or inquiries.
- To improve website functionality and enhance user experience through analytics.
- To measure whether our advertising is working, for example whether an ad led to a registration.
- To comply with legal obligations and protect our rights.
If you opt in to receive text messages from Infinite Academics LLC (for example, by checking the SMS consent box on one of our forms), we use your phone number to send the messages you agreed to receive, such as class reminders, class materials, and occasional offers.
Message frequency varies; message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.
We collect and process the personal information you submit based on your consent. By providing your personal information through our website, whether via an enrollment form, event registration, booking request, or inquiry, you consent to its collection and use as described in this Privacy Policy.
Cookies and the analytics and advertising tools described in Sections 6 and 8 are used on the basis of the notice provided on this page. You can limit them at any time as described in Section 8.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
- Active student records are retained for the duration of enrollment plus a reasonable period thereafter for administrative purposes.
- Inquiry, event registration, or booking data from non-enrolled contacts is retained for up to 12 months.
- If you request deletion of your data, we will remove it from our systems promptly, unless we are legally obligated to retain it.
We do not sell, share, or rent your personal data to any third party. We do work with a small number of trusted companies that help us run our business, and we use the following analytics and advertising tools:
| Service | Purpose | Data Type |
|---|---|---|
| Google Analytics | Website performance and user behavior analysis | Non-personal (IP, browser, pages visited) |
| Meta (Facebook) Pixel & Conversions API | Marketing effectiveness and ad performance tracking | Non-personal (interactions, conversions); may include a scrambled (hashed) version of your email or phone used only to match a conversion to an ad. Never readable, never sold. |
| OpenAI (ChatGPT) Ads Pixel & Conversions API | Measuring whether an ad shown in ChatGPT led to a registration | Non-personal (an anonymous click reference and the fact that a registration happened). No name, email, phone, or student information is ever sent to OpenAI. |
| PostHog | Product analytics that help us understand how visitors use our pages | Non-personal (anonymous usage events) |
Service providers. We also use companies that provide our website, forms, scheduling, customer records, video sessions, and payment processing (for example our CRM platform, Zoom, and Square). They may handle personal information only to perform those services for us, and they are not permitted to use it for their own purposes.
If we add a new advertising or analytics partner in the future (for example Reddit Ads), we will list it here before it goes live.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit using SSL/TLS protocols.
- Restricted access to personal data. Only authorized staff can access student records.
- Regular review of our data collection, storage, and processing practices.
We use cookies and tracking technologies to keep the site working, improve site performance, and understand whether our advertising is effective. Here's what we use and why:
Our website, forms, and advertising are directed to parents, guardians, and adult students. When a parent or guardian enrolls a student or registers for one of our events, the student's information is provided by the parent or guardian and is used only to deliver the program or event.
You have full rights over your personal data. Here's what you can request at any time:
Right to Access
Request a copy of all personal data we hold about you.
Right to Correct
Request correction of any inaccurate or outdated personal information.
Right to Delete
Request permanent deletion of your personal data from our systems.
Right to Withdraw Consent
Withdraw your consent to data collection at any time, without penalty.
Right to Know
Request a full explanation of how your data is being used and processed.
Right to Opt Out of Ad Measurement
Ask us not to use your information to measure advertising, or turn on the GPC signal in your browser.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do:
- The updated policy will be posted on this page with a revised "Last Updated" date.
- We encourage you to review this page regularly to stay informed.
- For significant changes that materially affect how we handle your data, we will notify active users via email where required by law.
For any privacy-related inquiries, requests, or concerns, please contact us directly:
📞 (929) 356-6865 · ✉️ [email protected]
Mon-Fri 10:00 AM to 8:00 PM · Sat-Sun 10:00 AM to 3:00 PM
Questions About Your Privacy?
We're happy to explain how your data is handled or process any request you have. Reach out directly and we respond within 10 business days.
We respond to all privacy requests within 10 business days
