We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it's protected, and what rights you have over your personal information.
We collect two types of information when you interact with our website or enroll in our programs:
Type
What We Collect
How It's Collected
Personal Information
Name, surname, email address, phone number
Submitted through online enrollment forms or booking requests
Non-Personal Information
IP addresses, browser type, pages visited, time on site
Automatically collected via cookies, Google Analytics, and Facebook Pixel
We only collect personal information that is necessary to provide our services or respond to your inquiries. We do not collect data beyond what is described above.
2
How We Use Your InformationThe purposes behind data collection
Your data is used solely for the purposes listed below. We do not use it for anything else without your explicit consent.
To process course enrollments and tutoring service bookings.
To communicate with you regarding your enrollment, session schedule, or inquiries.
To improve website functionality and enhance user experience through analytics.
To comply with legal obligations and protect our rights.
We Never Sell Your Data
Your personal information is never sold, rented, or traded to any third party for commercial purposes. Full stop.
3
Legal Basis for Collecting DataWhy we're permitted to process your information
We collect and process personal data based on your explicit consent. By providing your personal information through our website — whether via an enrollment form, booking request, or inquiry — you consent to its collection and use as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
4
Data Storage & RetentionHow long we keep your information
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
Active student records are retained for the duration of enrollment plus a reasonable period thereafter for administrative purposes.
Inquiry or booking data from non-enrolled contacts is retained for up to 12 months.
If you request deletion of your data, we will remove it from our systems promptly — unless we are legally obligated to retain it.
To request deletion of your personal data, email us at [email protected] with the subject line "Data Deletion Request." We will respond within 10 business days.
5
Data Sharing & Third-Party ServicesWho else may access your data
We do not sell, share, or rent your personal data to any third party. However, we do use the following third-party tools that may collect non-personal usage data:
Service
Purpose
Data Type
Google Analytics
Website performance and user behavior analysis
Non-personal (IP, browser, pages visited)
Facebook Pixel
Marketing effectiveness and ad performance tracking
Non-personal (interactions, conversions)
Your Personal Data Stays With Us
None of your personal information (name, email, phone) is shared with Google, Meta, or any other third-party platform.
6
Security MeasuresHow we protect your information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
Encryption of data in transit using SSL/TLS protocols.
Restricted access to personal data — only authorized staff can access student records.
Regular review of our data collection, storage, and processing practices.
No System Is 100% Secure
While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
7
Cookies & Tracking TechnologiesWhat we track and how to control it
We use cookies and tracking technologies to improve site performance and understand how visitors interact with our content. Here's what we use and why:
Essential CookiesRequired for the website to function correctly. These cannot be disabled.
Always Active
Google AnalyticsTracks page views, session duration, and user behavior to help us improve the site.
Analytics
Facebook PixelTracks conversions and ad effectiveness to optimize our marketing campaigns.
Marketing
You can opt out of non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.
8
Your RightsWhat you can request and how
You have full rights over your personal data. Here's what you can request at any time:
Right to Access
Request a copy of all personal data we hold about you.
Right to Correct
Request correction of any inaccurate or outdated personal information.
Right to Delete
Request permanent deletion of your personal data from our systems.
Right to Withdraw Consent
Withdraw your consent to data collection at any time, without penalty.
Right to Know
Request a full explanation of how your data is being used and processed.